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Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information when you use our Renew Road Tax Proxy service.

Information We Collect

Personal Information

  • Full name and contact details
  • Vehicle registration number
  • NRIC or passport information
  • Payment information

Technical Information

  • IP address and device information
  • Browser type and version
  • Usage patterns and preferences
  • Session data and cookies

How We Use Your Information

Service Provision

We use your information to process road tax renewal applications through our proxy service and communicate with relevant authorities on your behalf.

Communication

We send updates about your renewal status, important notices, and service improvements to keep you informed throughout the process.

Security & Compliance

Your data helps us maintain security, prevent fraud, and comply with legal requirements and regulatory obligations.

Service Improvement

We analyze usage patterns to enhance our Renew Road Tax Proxy service and provide better user experiences.

Data Protection & Security

Encryption

All data transmission is secured using industry-standard SSL encryption protocols to protect your sensitive information.

Access Control

Strict access controls ensure only authorized personnel can access your personal information on a need-to-know basis.

Secure Storage

Your data is stored on secure servers with regular backups and monitoring to prevent unauthorized access or loss.

Information Sharing

We only share your information in the following circumstances:

Government Authorities

With OneMotoring and relevant government agencies to process your road tax renewal applications.

Legal Requirements

When required by law, court order, or to protect our legal rights and comply with regulations.

Service Providers

With trusted third-party service providers who assist in delivering our services under strict confidentiality agreements.

With Your Consent

When you explicitly consent to sharing your information for specific purposes or services.

Your Rights

Access & Correction

You have the right to access, review, and request corrections to your personal information stored in our systems.

Data Portability

Request a copy of your personal data in a structured, commonly used format for your own records or transfer.

Withdrawal of Consent

You may withdraw your consent for data processing at any time, subject to legal and contractual restrictions.

Data Deletion

Request deletion of your personal data when it's no longer necessary for the purposes it was collected.

Data Retention

We retain your personal information only as long as necessary to:

  • Provide our Renew Road Tax Proxy services
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain business records as required

Typically, we retain personal data for 7 years after the completion of services, unless a longer retention period is required by law.

Cookies & Tracking

We use cookies and similar technologies to enhance your experience with our Renew Road Tax Proxy service. These help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve security and prevent fraud
  • Provide personalized content and recommendations

Cookie Control

You can manage cookie preferences through your browser settings.

Contact Information

If you have questions about this privacy policy or wish to exercise your rights regarding your personal data, please contact us:

Email:
privacy@renewroadtaxproxy.sg
Phone:
+65 6789 1234
Address:
123 Marina Bay Street, #15-01
Singapore 018956

Response Time

We aim to respond to all privacy-related inquiries within 30 days of receipt.

Policy Updates

Stay Informed

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through email or prominent notices on our website.

Last Updated:
December 15, 2024