1. Acceptance of Terms
By accessing and using the Renew Road Tax Proxy service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These terms constitute a legally binding agreement between you and our service platform. If you do not agree with any part of these terms, you must discontinue use of our services immediately.
Our service acts as an authorized intermediary to facilitate road tax renewal processes through official government channels. We maintain strict compliance with all applicable regulations and data protection standards to ensure your information remains secure throughout the renewal process.
2. Service Description
The Renew Road Tax Proxy service provides a streamlined digital platform that connects users with OneMotoring and other authorized government portals for road tax renewal purposes. Our platform simplifies the renewal process by pre-filling forms, managing documentation, and providing real-time status updates throughout the transaction.
Service Features
- Automated form completion
- Document verification
- Payment processing
- Status notifications
Service Limitations
- Subject to government availability
- Requires valid documentation
- Processing time varies
- Technical maintenance periods
3. User Responsibilities
As a user of our Renew Road Tax Proxy service, you are responsible for providing accurate, complete, and up-to-date information regarding your vehicle registration, personal details, and payment information. Any discrepancies or false information may result in processing delays, additional fees, or service termination.
Key Responsibilities
- Maintain the confidentiality of your account credentials and personal information
- Ensure all submitted documents are valid, legible, and current
- Verify vehicle details and registration information before submission
- Promptly update any changes to your contact information or vehicle status
- Comply with all applicable traffic laws and vehicle registration requirements
- Report any suspicious activity or unauthorized access to your account immediately
4. Privacy and Data Protection
We are committed to protecting your privacy and handling your personal data with the utmost care and security. Our data collection and processing practices comply with applicable privacy laws and regulations. We collect only the information necessary to facilitate your road tax renewal and maintain service quality.
Data We Collect
- Vehicle registration details and identification numbers
- Personal identification information as required by law
- Contact information for service communications
- Payment information for transaction processing
- Service usage data for improvement purposes
Data Protection Measures
- End-to-end encryption for all data transmission
- Secure storage with regular security audits
- Limited access controls and staff training
- Regular data backup and recovery procedures
- Compliance with government data protection standards
5. Payment Terms and Refund Policy
Our service fees are clearly displayed before transaction completion and include all applicable taxes and processing charges. Payment is required at the time of service initiation, and we accept various payment methods including major cards, digital wallets, and bank transfers. All transactions are processed through secure, PCI-compliant payment gateways.
Refund Conditions
Refunds may be issued under the following circumstances:
- Service failure due to technical issues on our platform
- Duplicate payments or billing errors
- Government system unavailability preventing completion
- Cancellation within 24 hours before processing begins
Refund requests must be submitted within 30 days of the original transaction date and will be processed within 5-10 business days upon approval.
6. Limitation of Liability
While we strive to provide reliable and accurate service, we cannot guarantee uninterrupted access or error-free operation due to factors beyond our control, including government system maintenance, network connectivity issues, or third-party service disruptions. Our liability is limited to the service fees paid for the specific transaction in question.
Important Disclaimers
- We are not responsible for delays or failures in government processing systems
- Vehicle eligibility and compliance requirements are determined by relevant authorities
- Users remain responsible for ensuring their vehicles meet all legal requirements
- Service availability may be affected by scheduled maintenance or emergency updates
7. Modifications to Terms
We reserve the right to modify these Terms of Service at any time to reflect changes in our services, legal requirements, or business practices. Significant changes will be communicated to users through email notifications, website announcements, or in-app messages at least 30 days before implementation.
Continued use of our Renew Road Tax Proxy service after modifications take effect constitutes acceptance of the updated terms. Users who disagree with changes may discontinue service use and request account closure through our customer support channels.
8. Contact Information
For questions, concerns, or support regarding these Terms of Service or our Renew Road Tax Proxy service, please contact our customer support team through the following channels:
Customer Support
support@renewroadtaxproxy.com
+65 6789 1234
Mon-Fri: 9:00 AM - 6:00 PM SGT
Business Address
123 Marina Bay Drive
Singapore 018982
Republic of Singapore